Napoleon PHANTOM Prestige 500 Gas BBQ

Napoleon PHANTOM Prestige 500 RSIB Propane Gas BBQ

Deep, dark, matt black, the Phantom Prestige® 500 Propane Gas Grill with Infrared Side and Rear Burners is the total grilling package. From the top of the lid to the locking casters, this gas barbecue is completely silky matt black. Edgy and attractive, the Phantom has the full capabilities of an outdoor kitchen. Upgraded iconic WAVE™ cast stainless steel cooking grids and a multifunctional grilling rack - ideal for entertaining and incredible appetizers - round out the already incredible features of a Prestige® 500 Gas Grill. Four main burners, a rear burner, and infrared sear station, this grill cooks meals using a plethora of unique grilling styles. Stainless steel sear plates provide extra surface area for drippings to vaporize, keeping this luxurious grill clean, avoiding flare-ups. The matt black knobs are backlit with the SafetyGlow feature filling the night with blue light that turns red when the burners are on. The Phantom Prestige® 500 Gas Grill is more than just a look. It's a lifestyle.

Key Features of the Napoeon Phantom Prestige 500 Gas BBQ

• Infrared Rear Rotisserie Burner: BBQ like a Pro. Perfect for high heat searing and slow spit roasting
• Infrared Sizzle Zone Side Burner:Achieve ultimate in steak perfection. with the ceramic infared burner providing intense heat for amazing searing.
• Upgrade Multifunctional Grilling Rack:Premium. heavy-gauge, stainless steel replaces the warming rack in this barbecue with all in one appetizer grilling action.
• Night Light Knobs with Safe Glow: Never accidently leave the gas on and know which burners are lite for multi zone grilling.
• Cast Stainless Steel Iconic Wave Cooking Grids: The iconic WAVE-shaped stainless steel cooking grids are rust-resistant, require little maintenance and provide even heat for barbecue perfection
• Instant JETFIRE Ignition:The ignition system shoots a jet of flame to light each gas burner individually for easy start-up.
• Automatically Relights:With cross lighting burners, should a burner go out or fail to light, the cross lighting brackets automatically ignite the adjacent burner.
• Enclosed Cart Design:Beyond the sleek design, the enclosed cart protects the BBQ from the elements
• Premium Quality Stainless Steel Burners:Proven longevity and performance, the burners provide the perfect balance of fuel and oxygen, blazing with efficiency and even heating.
• Dual-Level Stainless Steel Sear Plates:The staggered set up creates even heat distribution and protects the burners.
• Accu-Probe Temperature Gauges:Accurately gauges the temperature of your grill for optimal temperature control when barbecuing.
• Lift Ease Centre Gravity Roll Top Lid: This specially built lid uses centre-gravity to lift smoothly without extending past the back of the grill, saving space..
• Optional Cast Iron Charcoal Tray:This exclusive accessory turns your grill into a charcoal BBQ. Light charcoal with gas burners and add wood chips for more smokey flavor.

Napoeon Phantom Prestige 500 BBQ Specifications:

• KW:25.70
• Cooking Area: 46 x 71cm
• Height: Lid Open: 145cm Closed: 127cm
• Width: 168cm
• Dept 67.5cm
• Warranty: Lifetime* please refer toNapoleon Warranty Pagefor full information

Express Parcel Shipping:
Order before noon (Mon -Fri*) For same-day dispatch, usually delivered within 1-2 working days.
Standard Parcel Shipping:
A fully tracked service, usually delivered within 3-5 working days.

Furniture & BBQ Delivery

Premium Delivery by Oaktree:
Selected postcodes can choose delivery using our vans & drivers. This is usually a two-person service, and they will assist in moving your products. We will contact you to arrange a mutually convenient date, usually within five business days.

Express Delivery Service:
Our couriers aim to deliver the next business day if ordered before noon (Mon – Fri*). Selected addresses in Scotland, Wales & Cornwall may take longer but usually two business days.
The courier will try to call or text about an hour before delivery. Please note we cannot specify a time window. (AM delivery can be arranged for an additional fee; please contact us)
This is a one-person service. Someone must be present to accept the delivery. Before signing for the delivery, please check the packaging is undamaged. The driver will typically take photos as proof of delivery. Should there be an issue, please report it to the driver and contact us within 24 hours.

Please Note:

• BBQs will usually be delivered on a non-returnable pallet
• Our courier will not leave orders without a signature unless you have instructed us beforehand via email of a safe space or location, and you agree to accept full responsibility for loss or unchecked damage.
• If access is likely a problem, please contact us before placing your order.
• The driver cannot move the goods inside your property due to insurance and health and safety issues.
• If you are unavailable when your goods are delivered on your pre-booked delivery date, re-delivery charges will apply.

Isle of Wight Large Product Deliveries

We do not offer a regular service to the Isle of Wight. However, our couriers can provide a bespoke service if you need a product urgently. Otherwise, contact us, and we will do our best to find a cost-effective solution.

All shipping is subject to our Terms and Conditions.
* Monday to Friday, excluding holidays.

These services are only available for online purchases

Easy Returns:

You can send back or exchange any items you bought from us. However you will have to pay for the return postage.

For smaller items, you could use a service such as Royal Mail or Interparcel . We advise you use tracked insured service.

For larger items like BBQs or garden furniture, it's best to contact us to arrange collection. The collection fee for larger pallet-delivered items, starts at £75 and £100 for garden furniture sets. You can reach our Customer Service team at 01344 578333 or ecom@oaktreegardencentre.co.uk to confirm the fee and schedule the collection.

Make sure items are returned in their original condition and packaging. The product remains your responsibility until it safely reaches our warehouse. (Please retain proof of postage)

We cannot refund items that don't make it back to us or are not in original condition & packaging .

Faulty Goods: You must notify us in accordance with our terms within 30 hours of delivery.

Damaged on Delivery: For goods that have arrived with damage caused by the Courier, You must notify us in accordance with our terms within 24 hours from the date of receiving delivery.

Please read our Terms & Conditions and Return Policy

NAPOLEAN PRESIDENT’S LIMITED LIFETIME WARRANTY - PRESTIGE^®/PRO^™ CART AND BUILT-IN HEADS

NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:

	Aluminum castings / stainless steel base	Lifetime
	Stainless steel lid	Lifetime
	Porcelain enamel lid	Lifetime
	Stainless steel cooking grids	Lifetime
	Stainless steel tube burners	10 years full coverage, plus 50% off for life
	Porcelain-enameled cast iron cooking grids	10 years full coverage, plus 50% off for life
	Stainless steel sear plates	5 years full coverage, plus 50% off for life
	Stainless steel infrared rotisserie burner	5 years full coverage, plus 50% off for life
	Ceramic infrared burners (excluding screen)	5 years full coverage, plus 50% off for life
	All other parts	2 years

This warranty information pertains to products purchased after January 1st, 2020.
Please check your product manual for your exact warranty information.

Please refer to Napoloen Warranty Info page for full details

Our Warranty: Oaktree Garden Centre offer a one-year warranty from the original purchase date on any qualifying products with proof of purchase.

Extended Manufacturer Warranties: A number of products are offered with an extended manufacturer warranty. Please check the manufacturer’s terms and conditions to ensure qualification or if registration is required. In the event of a extended warranty claim, please in the first instants contact the manufacturer directly.